Our policy is simple. You may return items* within 30 days of receipt in its original/re-saleable condition. Simply contact us for a Return Authorization Number (RMA#) either via phone: 1-410-437-7801 or e-mail: RaisingK9AC@cablespeed.com
UNAUTHORIZED RETURNS WILL BE REFUSED.
Please enclose a copy of your packing list with your return. If you do not have a copy of your packing list, please indicate the order number, your account number, your name and address along with a list of the items you are returning and send the package to the following address:
RaisingK9 Agility Club, Inc.
Returns - (RMA#)
8049 Long Hill Road
Pasadena, MD 21122-1013
• for refunds, a restocking fee may apply.
• for an exchange, please include a list of the items you would like in exchange. Outbound shipping applies to exchanges.
*Non-Returnable Items include but are not limited to Chew Toys, Food/Ingestible Items, Video Tapes, DVD's, Books and Breed Specific (Boutique) Items.